Frequently Asked Questions
How long do orders take?
Usually 1–2 weeks for customised orders. Ready-to-wear items are normally dispatched the next working day. See available pieces on the Ready made page.
Is P&P included?
Yes, within the UK. Orders are sent via Royal Mail Tracked 48 (2–3 working days). Faster delivery via Tracked 24 is available for an additional £3. If you need a different postage option, please email us.
What materials do you use?
We use a carefully selected mix of quality glass, metal, and wood beads, combined with Japanese seed beads and durable metal findings. Items are strung on strong Fireline thread. As much as possible, we use UK-based suppliers. Hypoallergenic niobium findings are available for an additional £5 per item.
Can I customise items?
Yes, items can be customised depending on materials and availability. Visit the custom jewellery page to explore options.
Are the photographs representative of the item being sold?
Absolutely, WYSIWYG. All photographs were taken by myself or my husband. Digital editing such as cropping was done to fit the requirements of the space, but the actual image of the item was not retouched in any way.
How do I look after my items?
All items come with care and maintenance advice. To keep your jewellery looking its best, we recommend occasional wear and avoiding exposure to water, lotions, and perfumes, as these can affect finishes over time.
Do you accept returns?
Returns are considered on a case-by-case basis. Please email with images.
Do you make custom longbows or artwork?
Yes. Longbows, paintings, and other bespoke pieces are made to order. Please use the enquiry links on the relevant pages, or visit the contact page.
Do you create one-of-a-kind pieces?
Many designs are one-of-a-kind or made in very small numbers depending on bead availability and materials. Custom pieces can also be created to reflect your own colours, themes, or inspirations.
How do I order a custom piece?
The best way is via the contact page or enquiry buttons. Tell me what you have in mind, and we will let you know what is possible.
Questions about jewellery, longbows, or artwork?
Get in Touch